May 11, 2017  How to completely uninstall Microsoft Family Safety? - posted in Windows 10 Support: My OS: Windows 10 Pro x64 I am trying to run the setup.

I have completely disabled microsoft family features. Despite this, firefox still refuses to launch, with a dialogue box stating 'you need to ask an adult in your family if you can use: firefox'. The option of ask by email causes a 'something went wrong' message, with the Trace ID ITkJ7bkQyE693lvd.4.1I have reinstalled firefox repeatedly, clearing all it's files and such to no avail. I have disabled family features, I am over 18.

Despite this, the issue persists.Thank you for any assistance you can give. I'm more than happy to give more information if it is required.:). Microsoft Family FeaturesHello Laura,To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:.Make sure you're signed in with your Microsoft account to.

For more information about troubleshooting issues with family features, please see thiscreated by Daniel Strommen MSFT.If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.